You gotta pay the rent, 38 industry leaders on tech-enabled hospitality and podcasts
You gotta pay the rent, 38 industry leaders on tech-enabled hospitality and podcasts
INSIGHT: Whenever I plan a trip, I make it a point to book a completely different type of accommodation each time. It’s a bit like being a secret shopper, but I’m there to experience the full spectrum of business models.
Pillow Talk#11 – India is having its moment, Hilton goes outside, mea culpa and YOLO
INSIGHT: While sidestepping the crowds at Qutab Minar, my guide Sanjay told me, "India has a population of just over 1.4 billion. If you can sell something worth 1 rupee (1 cent) just once to every person, then you will be a multi-millionaire."
Pillow Talk#9 – Sobering leadership, buildings in the backyard, the importance of CX, and what’s in a name?
INSIGHT: The role of leadership is to look towards the horizon, to see what others may not yet be able to see and help guide a team, company, country — or even whole industry — over the terrain successfully.
Pillow Talk#7 – A sextet of conferences, perception problems, change management, robotics and DATA
INSIGHT: What are the unique challenges for each sector and, more interestingly, what are the common problems that unite the experiences of all the operators, vendors, and owners who provide a temporary bed?
Pillow Talk#6: Mr&Mrs, Living+, a Malaga SWOT team and our story is ‘pants’
INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year.
Pillow Talk#5: Semi-rational decisions, owner churn, end of the gold rush, Space as a Service, London Calling
INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year.
Pillow Talk#4: Cultural shifts, Roami, pet peeves and Everything Everywhere (AI)
INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year.