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India is having its moment, Hilton goes outside, mea culpa and YOLO

INSIGHT: While sidestepping the crowds at Qutab Minar, my guide Sanjay told me, "India has a population of just over 1.4 billion. If you can sell something worth 1 rupee (1 cent) just once to every person, then you will be a multi-millionaire."

Forever renters, Scranton, the lost 20 minutes and why buy Uplisting?

INSIGHT: Being non-American, I always thought Scranton was a made-up place. But apparently, it's not just home to Steve Carell's alter ego.

Sobering leadership, buildings in the backyard, the importance of CX, and what’s in a name?

INSIGHT: The role of leadership is to look towards the horizon, to see what others may not yet be able to see and help guide a team, company, country — or even whole industry — over the terrain successfully.

Distribution addiction, the long stay, the inevitability of failure and the problem with hoteliers

INSIGHT: It’s hard to stop and think but it’s important we do. As we enter more deeply into conference season, what themes and stories are the most interesting for the lodging sectors?

A sextet of conferences, perception problems, change management, robotics and DATA

INSIGHT: What are the unique challenges for each sector and, more interestingly, what are the common problems that unite the experiences of all the operators, vendors, and owners who provide a temporary bed?

Mr&Mrs, Living+, a Malaga SWOT team and our story is ‘pants’

INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year. 

Semi-rational decisions, owner churn, end of the gold rush, Space as a Service, London Calling

INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year. 

Cultural shifts, Roami, pet peeves and Everything Everywhere (AI)

INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year. 

The ‘gold standard’ of hospitality, without the people

INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year. 

Subscription Living, The Apartment and AI-driven content

INSIGHT: Trends and predictions. It's that time of year. Of course, no one has a crystal ball; anything can happen over the next 12 months, but it’s already becoming clear what the big themes will be in the short-term rental, lodging and hospitality sectors next year. 

VRMA versus OPTECH

INSIGHT: VRMA versus Optech - musings about the pioneering lodging technology brands and operators transforming the way we work, rest and play.